G-TECH Shops Frequently Asked Questions (FAQ)

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Yes, we occasionally offer special discount codes for new customers. Keep an eye on our website or subscribe to our newsletter to receive the latest offers.

Only one discount code can be applied per order. Discount codes cannot be combined with other promotions unless stated otherwise.

You can reach our customer support team via email at info@gtechshops.com. Our support hours are Monday to Friday, 9:00 AM - 6:00 PM (GMT+3).

Our customer support is available in all languages. We strive to provide assistance in the language that best suits you.

Yes, we encourage customers to leave reviews on product pages. Your feedback helps us improve our products and services!

To place an order, simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

If you need to change or cancel your order, please contact us immediately at info@gtechshops.com. Orders can only be modified or canceled before they are processed for shipping.

Yes, we offer international shipping to most countries. Shipping costs and delivery times will vary based on your location and the shipping method selected at checkout.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our Order Tracking page.

We offer Standard and Express shipping options. Delivery times depend on your location and selected shipping method. Please visit our Shipping Policy page for more details.

We offer a 14-day return policy for most items. Products must be unused, undamaged, and in their original packaging. Please refer to our Refund Policy page for detailed information.

To initiate a return, please contact us at info@gtechshops.com with your order number and the reason for the return. We will provide you with return instructions and a return authorization number.

Once we receive and inspect your returned item, refunds are typically processed within 7-10 business days. You will receive an email notification once the refund has been issued.

Yes, many of our products come with a manufacturer's warranty. The warranty period and conditions vary by product. Please refer to the product description for specific warranty information.

We provide a detailed size guide for all wearable products. You can find the size chart on each product page under the “Size Guide” section.

Of course! If you have any questions about a product, please reach out to us at info@gtechshops.com. Our customer service team will be happy to assist you with detailed information.

No, you can check out as a guest. However, creating an account allows you to track orders, save your shipping information, and receive exclusive offers.

We take your privacy seriously and use advanced encryption technology to protect your personal and payment information. Please refer to our Privacy Policy page for more details.

You can update your account information by logging into your account and navigating to the "Account Details" section. Here you can update your address, payment methods, and more.